Last updated: May 2, 2024
1. Purpose and Scope
This document is intended for Novancy Consulting's partner consultants and their account managers (umbrella companies, accounting firms, or similar structures). It defines the rules applicable to billing services performed under time & materials contracts when the agreement is established with Novancy Consulting, a company based in Morocco.
This document serves operational and informational purposes. In case of any contradiction with the provisions in contractual documents signed with Novancy Consulting (service contract, purchase order, appendices, etc.), the latter shall always prevail.
2. Billing Package Components
Unless otherwise specified in writing by Novancy Consulting, every billing package must include the following elements:
- Compliant service invoice (see acceptance criteria below).
- Delivery note or timesheet signed and validated by the end client.
- Client validation email for certain accounts, specifying the number of validated person-days.
- Up-to-date legal and tax documents to meet legal compliance requirements.
Note: Periodically or as part of internal audits or tax inspections, Novancy Consulting reserves the right to request the submission or update of the following documents (non-exhaustive list):
- Tax compliance certificate
- Commercial Registry extract
- Updated company bylaws
- Social Security certificate (CNSS)
Non-compliance with this obligation may result in blocking invoice processing and related payment
3. Billing Details
Invoices must be addressed to the following client:
- Client: NOVANCY CONSULTING
- ICE ID: 000003602000037
- Adress: 49 Rue Saâd Bnou Abi Wakas BUR 7, Casablanca, 20250 Maroc
4. Invoice Acceptance Criteria
To be accepted and processed without delay or rejection, invoices must include the following mandatory elements:
Mandatory Information:
- Invoice reference number
- Invoice issue date
- 📅 The billing date must correspond to the actual submission date (physical or electronic).
- It cannot under any circumstances precede the validation date of the acceptance report or timesheet.
- Full identity of the consultant (first and last name), as indicated in the contract or purchase order.
- Issuing entity information:
- Company name or business name
- Complete billing address
- RC (Commercial Registry)
- ICE ID (if applicable)
- Tax ID
- CNSS (if applicable)
- Service period (e.g., "April 2023" or "From ... to ...")
- Novancy Consulting purchase order reference (request from your contact if not provided)
- Number of person-days actually performed and validated (according to signed timesheet)
- Applicable VAT amount (even if zero rate)
- Novancy Consulting's legal information and details (client) accurately reproduced
Optional Information:
- Payment terms: if indicated, must strictly match the terms specified in the contract
- Bank details: if present, must match the bank account details previously received and validated by Novancy Consulting
5. Invoice Submission Procedures
Physical Submission:
- Invoices must be submitted in two paper copies, signed and stamped, to: Reception Desk – NOVANCY CONSULTING 49 Rue Saâd Bnou Abi Wakkas, 4th floor, BUR 7 Casablanca, 20250 – Morocco
- Submission can be made:
- In person (with dated acknowledgment of receipt)
- By registered mail with acknowledgment of receipt
- On-site visits must be scheduled in advance (appointment required), Monday to Friday from 9:00 AM to 1:00 PM and 2:00 PM to 6:00 PM.
Electronic Transmission (Preliminary):
To expedite processing and payment times, a digital version of documents can be sent in advance, provided that paper versions are submitted within a maximum of 15 days.
Electronic submission address: [email protected]
The Finance team acknowledges receipt by return email. The complete electronic receipt date (invoice + supporting documents) is then considered the official submission date, provided that:
- The invoice is compliant
- Timesheets are valid and signed
- Any client-specific additional documents are attached
Beyond the 15-day deadline without receipt of paper versions, the invoice is considered not yet received.
6. Contact and Support
For any questions regarding these procedures or to obtain additional information, please contact your designated Account / Delivery Manager at Novancy Consulting directly.
7. F.A.Q
The billing frequency depends on the terms specified in your contract or purchase order with Novancy Consulting.
Generally, billing is monthly, and the invoice should be issued on the last day of the service month.
Unless otherwise specified in writing, if your company is fiscally established outside Morocco, electronic submission of the complete billing package is sufficient. You are not required to submit paper originals.
However, please ensure your electronic package includes all required documents (invoice, validated timesheet, and supporting documents) in readable PDF format with electronic signatures where necessary.
Yes, temporarily. Email submission allows administrative processing to begin, provided that paper originals are transmitted within 15 days.
Without physical submission within this timeframe, the invoice is considered not received.
To the following address, in duplicate, signed and stamped:
NOVANCY CONSULTING – Reception Desk
49 Rue Saâd Bnou Abi Wakkas, 4th floor, BUR 7
Casablanca, 20250 – Morocco
Submission can be made in person (with acknowledgment) or by registered mail.
- Timesheet or delivery note signed by the end client
- Client validation email (for certain accounts)
- Up-to-date tax and legal documents (upon request)
Any invoice rejection is accompanied by an explicit reason from our Finance team or your Novancy contact.
The most common causes of rejection are:
- Inconsistency between billing date and timesheet validation date
- Missing or non-compliant supporting documents
- Missing invoice information: RC, ICE, Tax ID, CNSS, service period, or non-compliant bank details
- Incorrect billing name or entity (not matching contract or PO)
- Missing or incorrect purchase order reference, if required
- Inconsistency with contract terms: number of person-days, amount, VAT rate, or incorrect payment terms
If not provided, contact your Account Manager to obtain it before issuing the invoice.
No. Prior validation of the timesheet by the client is mandatory. An invoice issued before this validation will be rejected.
Physical submissions are only accepted by appointment during the following hours:
- Monday to Friday: 9:00 AM – 1:00 PM and 2:00 PM – 6:00 PM
Please schedule an appointment in advance.
Without up-to-date supporting documents (RC, tax certificate, etc.), your invoice cannot be received, and payment will be blocked until regularization.
Please contact your Novancy Consulting Account Manager or Delivery Manager, who remains your primary contact.